Easy website support

Website maintenance plans

Let us take care of your website and its health with one of our monthly plans so you can focus on what you know best – your business.

Why choose a web maintenance package?

Digital technology is evolving at an incredible pace. We make it our priority to stay up to date with all new developments and to protect our clients and their websites.

Our web support and care packages have been carefully crafted to support you, provide excellent protection and security best practice and give you the reassurance you need.

Choose from one of our three fixed-cost packages that’s ideal for your website type and your business needs.

As standard all plans include:

  • Site reviews
  • Backup management
  • Site reports
  • Regular updates
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Our support packages

Our website support and maintenance packages

With our fixed-cost monthly plans, we’ll keep your website ticking along smoothly in the background. Choose the right support plan for your needs. If you’re not sure, give us a shout and we can guide you.

Basic

Best for a static website.

  • Quarterly site review
  • Backup management
  • Quarterly updates
  • Annual site report
  • 0.5 hours of dedicated time per month

Standard

Best for dynamic sites that require more attention.

  • Monthly site review
  • Backup management
  • Monthly updates
  • Annual site report
  • Strategic consultation
  • Dedicated Trello task board
  • 2 hours of dedicated time per month

Plus

Best for business users with high traffic sites that require constant attention.

  • Monthly site review
  • Backup management
  • Regular updates
  • Monthly site report
  • Strategic consultation
  • Ongoing site feature additions
  • Dedicated Trello task board
  • 5 hours of dedicated time per month

Your questions answered

It can be tricky deciding which website maintenance package to choose. Here are most of the questions we get asked about our support service. But fret not, if you’re still unsure, do get in touch and we’ll be happy to help.

To How does the web support plan work?

It’s very easy to sign up. You choose the package you need, or contact us to help you choose. We’ll then keep an eye on your site’s security, carry out back ups, provide reports and audits and, depending on the plan, provide monthly reports, strategic consultancy, site feature additions, etc.

Is there a contract for any of the support plans?

Nope. All we need is 30 days notice to cancel a support package and then it’s over. We work on rolling contact basis one month at a time.

What do the reports involve?

Depending on the package the reports can be anything from any work that’s occurred during the dedicated hours, any issues found or improvements needed. Tell us what’s useful and we’ll structure the reports accordingly.

What if I need additional web support?

The default packages start from the price displayed above but we are happy to discuss additional features such as adding analytics, reporting, monitoring, hosting etc if needed.

Can I have a customised web support plan?

We can create a bespoke package for your specific needs. Just get in touch and we can come up with a spec to suit your business.

Will you support any website?

Within reason. We prefer to support sites we’ve built but are happy to take over other websites too. There may be an extra fee while we review the existing site.

Do I need to do anything once I choose my web support plan?

Nope. Once you choose your plan, leave the web maintenance stuff to us and focus on running your business, knowing your site is running smoothly in the background.

Set up a support package today

If you’re interested in setting up a support package with us then please get in touch. We can discuss your needs and come up with a package that suits you and your business.

Get in touch

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