Support packages

Self care for websites

Let us take care of your website for you and remove the stress of running a business in today’s rapidly changing internet.

The internet and digital technology is evolving at an incredible pace and shows no signs of slowing. It’s more vital than ever that companies doing business online are kept up-to-date and secure than ever.

Our support and care packages are carefully crafted around your businesses individual needs while including industry standard protections and practices to give you the reassurance you need that your website is going to keep working for as long as you need it to.

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Our support packages

Our support packages and maintenance services

Our fixed-cost packages will keep your website ticking along smoothly month by month. We make sure your website is cared for in the background, meaning you can focus on more important things.

Basic

Best for a static website.

  • Quarterly site review
  • Backup management
  • Quarterly updates
  • Annual site report
  • 0.5 hours of dedicated time per month

Standard

Best for dynamic sites that require more attention.

  • Monthly site review
  • Backup management
  • Monthly updates
  • Annual site report
  • Strategic consultation
  • Dedicated Trello task board
  • 2 hours of dedicated time per month

Plus

Best for business users with high traffic sites that require constant attention.

  • Monthly site review
  • Backup management
  • Regular updates
  • Monthly site report
  • Ongoing site feature additions
  • Dedicated Trello task board
  • 4 hours of dedicated time per month

How it works

Picking a support package should be easy. Please see any frequently asked questions we get below and contact us if you have any we haven’t thought about.

How does it work?

It’s simple and easy to sign up for one of our support packages. Just contact us and we will discuss your needs and come up with the best package for you.

Is there a contract?

Nope. All we need is 30 days notice to cancel a support package and then it’s over. We work on rolling contact basis one month at a time.

What do the reports involve?

Depending on the package the reports can be anything from any work that’s occured during the dedicated hours, any issues found or improvements needed. Tell us what’s useful and we’ll structure the reports accordingly.

What if I need additional support?

The default packages start from the price displayed above but we are happy to discuss additional features such as adding analtyics, reporting, monitoring, hosting etc if needed.

None of these are what I’m after

No worries. We can create a bespoke package for your specific needs. Just get in touch and we can come up with a spec to suit your business.

Will you support anything?

Within reason. We prefer to support site’s we’ve built but are happy to take over sites for customers who need someone new for whatever reason. This might incur a fee while we review the existing site.

Can I really just relax?

Of course you can. With our support and care packages you can forget worrying about your website and get on with living your best life.

Set up a support package today

If you’re interested in setting up a support package with us then please get in touch. We can discuss your needs and come up with a package that suits you and your business.

Get in touch