Case study

Wave Bathrooms: an installer-approved bathroom shop

Designing and building a WooCommerce store for Wave Bathrooms, helping customers buy bathroom products backed by real installation experience.

Wave Bathrooms ecommerce store case study preview

Challenge

What needed solving

Wave Bathrooms needed more than a standard bathroom product catalogue. The shop had to sell bathroom furniture, fixtures and accessories online, while making clear that the products were selected by experienced installers who know what works in real bathrooms. The site also needed to connect the e-commerce journey with Wave's bathroom installation services in East and West Sussex.

Approach

What we did

Lead with installer experience

The site positions Wave Bathrooms as installer-approved suppliers, not just another online shop. The copy explains that the product range is selected by people who fit bathrooms every day.

Build around clear product routes

We structured the shop around practical bathroom categories including baths, basins, furniture, heating, showering, trays, toilets, taps, flooring, wall panels and accessories.

Use WooCommerce for the store

WooCommerce gives the site product management, basket, checkout, pricing and search while keeping the store inside WordPress for day-to-day administration.

Connect products and installation

The site keeps installation visible, so customers in East and West Sussex can move from browsing products to discussing a bathroom project with the Wave team.

Deliverables

What the client received

  • WooCommerce store
  • Product category structure
  • Shop homepage
  • Product search
  • Basket and checkout flow
  • Installation enquiry route
  • Contact form integration

Outcome

What changed

A clearer online shop

Wave Bathrooms can present a large bathroom product range in a way that is easier to browse, search and buy from.

More trust in the products

The site explains why the range has been selected: the products are chosen by people with real fitting, plumbing, tiling and installation experience.

A joined-up customer journey

Customers can shop online, discover best-selling products and still find a clear route into installation support when they need more than supply.

A platform for growth

The WooCommerce setup gives Wave Bathrooms a practical base for adding more products, categories and service content over time.

Wave Bathrooms sits in a useful space between a bathroom supplier and an installation company.

The business sells bathroom products online, but the offer is stronger than a standard product catalogue. The range is backed by people who understand bathroom fitting, plumbing, tiling, waterproofing and fixture installation from hands-on experience.

That mattered for the website. The store needed to help customers browse and buy products, but it also needed to explain why Wave’s recommendations are worth listening to.

Built around installer-approved products

There are a lot of places to buy bathroom products online. The difference with Wave Bathrooms is that the products are selected by installers who know what they are looking at.

The site makes that clear from the start. It talks about reliable, high-quality bathroom products and frames the range as installer approved. That gives customers a practical reason to trust the shop: the products have been chosen because they are well made, straightforward to fit, compatible with modern plumbing systems and built for daily use.

That is much more useful than pretending every product is exciting. Bathrooms need to look good, but they also need to work properly for years.

Making the catalogue easier to browse

The shop covers a broad set of bathroom categories, including accessories, basins, baths, flooring, furniture, heating, shower enclosures, shower trays, showering, taps, toilets and wall panels.

That kind of range needs clear structure. Customers may arrive knowing exactly what they need, or they may be browsing as part of a bigger bathroom project. The category structure gives them sensible routes through the catalogue without forcing everything into one long product list.

Best-selling products are surfaced on the homepage, giving the store a more active feel and helping customers reach popular Cascade products quickly. Product search, basket behaviour and checkout are handled through WooCommerce, so the buying journey uses familiar e-commerce patterns.

Connecting supply with installation

Wave Bathrooms also offers installation services for customers in East and West Sussex.

That is important because many bathroom customers are not just buying a single product in isolation. They may be replacing a shower, planning a new bathroom or trying to understand which products will work together.

The site keeps installation visible without turning the shop into a brochure site. Customers can browse the product range, but they can also get in touch if they want to discuss an installation. That gives Wave a more joined-up journey: supply, advice and fitting can sit together instead of feeling like separate businesses.

A practical WordPress store

We built the site around WordPress and WooCommerce because the project needed proper product management, basket and checkout functionality.

WooCommerce is a good fit when the store needs to be managed by the business over time. Products, prices, categories and stock behaviour can be updated through WordPress, while the front end gives customers the product routes and calls to action they expect.

The aim was not to make the site complicated. It was to give Wave Bathrooms a practical e-commerce platform that can grow with the product range and support the wider installation side of the business.

The finished site gives Wave Bathrooms a clearer way to sell online: a product shop with the confidence of real trade experience behind it.